Success StoryPassenger Reconciliation System (PRS) Implementation
Automating and securing passenger boarding through real-time validation, improved efficiency, and full compliance with aviation safety mandates.
100%
Boarding Accuracy
Zero
Mismatch Tolerance
Real-Time
Validation
Client Profile
Client
A leading low-cost international carrier, providing seamless connectivity between Tier 2/3 Indian cities and key destinations across the Middle East and Southeast Asia, recognized for operational efficiency and quick turnarounds.
Global Reach
Middle East & Southeast Asia connectivity
High Loads & Quick Turnarounds
Efficiency-focused operations
Manual Boarding Created Critical Risks
Traditional paper-based or manual reconciliation led to errors, delays, and compliance risks under DGCA norms.
Compliance Risks
Risk of failing 100% passenger reconciliation requirements.
Boarding Mismatches
Occasional errors in verifying passenger boarding
Manual Errors
Human mistakes under high turnaround pressure
Operational Delays
Slow verification causing boarding delays
Passenger Reconciliation System (PRS)
A barcode-based PRS integrated with the Departure Control System (DCS) for last-point passenger validation.
Barcode Boarding
Each boarding pass scanned at gate or remote ladder.
- Automatic DCS validation
- Instant mismatch alerts
- Seamless passenger tracking
Rugged HHT Devices
Handheld scanners provided to gate staff.
- Weather-resistant HHTs
- Fast scanning
- Reliable performance at remote stands
Digital Audit Trail
Real-time compliance and reporting.
- Full audit logs
- Duplicate detection
- Automated baggage offload triggers
Operational Transformation
PRS delivered measurable improvements across safety, efficiency, and compliance.
100%
Boarding Accuracy
Zero tolerance for mismatches
Zero
Delays
Reduced boarding-related delays
DGCA
Compliance
Full compliance with regulations
24/7
Monitoring
Digital audit trails and exception handling
Robust & Secure PRS Architecture
Rugged HHTs
Android-based devices with fast, reliable scanning.
API Integration
Secure real-time link to cloud-hosted DCS.
Centralized Dashboard
Supervisors monitor alerts, status, and exceptions in real time.